Legal
Plipcard Terms of Use and Sale
Effective: November 11, 2026
1. Who we are and what you accept
PlipCard.com (plipcard.com) is the trade name under which Colmex Services LLC, of Oakland, California, USA, operates ("Plipcard", "we"). By buying a plan, creating an account, or using the site or the iPhone and Android apps, you accept these terms and the Privacy Policy. If you do not agree, do not use the service.
2. What we offer
We sell an editable digital profile service (the "Service") and its activation and personalization. When your plan is activated we give you a personalized physical NFC and QR card as a gift, which is the way to access your profile. The card is not sold separately.
| Plan | What it includes | Payment |
|---|---|---|
| Basic | Activation and personalization of the profile with basic features | One-time US$30; does not renew |
| VIP | Profile with advanced features | US$35, with the first year of the plan included; then US$35 per year or US$5 per month, as you choose |
| VIP + Dual | VIP plus event mode (second profile) | US$45, with the first year of the plan included; then US$45 per year or US$7 per month, as you choose |
Current prices, applicable taxes and features are shown before you pay.
3. Automatic renewal (VIP and VIP + Dual)
- What you accept. When you buy a VIP or VIP + Dual plan you agree, with a box you check yourself, that after the included first year the plan renews automatically and your payment method will be charged the then-current price, monthly or yearly, as you choose, until you cancel.
- What we show before you pay. The price that will be charged after the first year, the frequency, how to cancel and a link to do so, on the same screen as the payment button.
- Notices. We will email you: a purchase confirmation with these terms; a notice between 3 and 21 days before the first year ends; and, for yearly plans, a notice between 15 and 45 days before each renewal plus an annual reminder.
- How to cancel. In your account (My account › Plan), online, any time, with no extra steps. Cancelling stops future charges.
- If a payment fails. We email you and you have 7 days to update your payment. After that, your card moves to the Basic plan and you keep your profile with that plan's features. You can reactivate any time.
- Price changes. We notify you 7 to 30 days ahead and you may cancel before the change applies.
- Changing plans. When you upgrade while already paying, we charge the prorated difference; during the included first year, nothing is charged until renewal.
4. Shipping, replacement and defects
- Shipping. We ship your card by USPS or another carrier to the address you give us at checkout. You are responsible for a correct address.
- Personalized card. The card is made with your name, image or logo.
- Damaged card or manufacturing defect. Write to contact@plipcard.com within 30 days of receiving it and we will replace it at no cost.
- Replacement for a lost or damaged card. If you lose or damage your card, you can request another from your account. The card is also a gift: you only pay a replacement service fee (personalization and shipping), the amount of which you see before you pay.
- Consumer rights. These terms do not limit rights the law gives you as a consumer.
5. Payments and refunds
What you already paid for activation and personalization is not refundable, unless the law gives you that right or we decide to do so. If you cancel a plan with automatic renewal, future charges stop.
6. Your account
Signing in requires your email. You are responsible for what happens in your account and for keeping access to your email. You must be 18 or older, or have a parent's or guardian's permission. Give us accurate information.
7. Your content
- It is yours. You own your profile content (text, photos, logos, videos).
- You authorize us to use it to provide the Service. You give us a non-exclusive, worldwide, royalty-free license to host, display on your public profile, process and reproduce it (for example, print it on your card) only to run the Service.
- You promise you have the right to use it and that it does not infringe anyone's rights.
- Prohibited content. Illegal or misleading content, impersonation of a person or brand, hateful, violent or sexually explicit content, content that infringes copyright or trademarks, malware, or content that invades others' privacy. You may not choose offensive profile addresses or ones that impersonate others.
- Complaints. If you believe a profile infringes your rights, write to contact@plipcard.com with the link and the details of your claim. We may remove content and close accounts that break these rules.
8. Other people's information
If you use contact capture or the card scanner, you are responsible for that data under section 4 of the Privacy Policy. Do not use it to send unsolicited messages or for unlawful purposes. Plipcard stores it for you as a service provider and does not use it for any other purpose.
9. Acceptable use
You may not: use the Service for unlawful purposes; try to access others' accounts or our systems; overload or damage the Service; or copy, modify or resell the site, apps or templates. We may suspend or close an account that breaks these terms and will tell you when we can.
10. Plipcard's property
The Plipcard name, design, code, templates and site text belong to Plipcard or its licensors. We give you a limited, personal, revocable right to use the Service while you follow these terms.
11. Availability and warranties
We work to keep the Service running, but it is provided "as is" and we do not guarantee it will be uninterrupted or error-free. Your profile depends on the phone and connection of the person who opens it. This does not exclude warranties that consumer law does not allow us to exclude.
12. Limit of liability
To the extent the law allows, Plipcard's total liability to you for any claim is limited to what you paid in the prior 12 months, and we are not liable for indirect damages or lost business opportunities. This does not limit liability the law does not allow to be limited.
13. Governing law and disputes
These terms are governed by the laws of the State of California, USA. Disputes will be resolved in the courts of Alameda County, California, without prejudice to the rights the law gives you as a consumer.
14. Changes
We may update these terms. For important changes we will give you 30 days' notice by email or in the app. If you keep using the Service afterward, we understand you accept the change; if you disagree, you may cancel.
15. Language
There are Spanish and English versions. If they differ, the English version prevails.
16. Contact
contact@plipcard.com · PlipCard.com, 2648 International Blvd, Ste 301, Oakland, CA 94601, USA.